Artwork Requirements


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The easiest method of supplying your artwork is to email it to [email protected]. Please reference your job number or purchase order in your email to enable us to quickly identify the artwork.We can receive files up to 25MB via email. Should your files be larger, you can upload your artwork to your preferred file sharing service and share the link with us.

To assist us with getting your colours in the finished product as close as possible, please specify your logo colours using the industry PMS (Pantone Matching System) colours or choose from our PMS chart.

Supplying good artwork ensures your logo will be the best possible print in the finished product. Artwork requirements vary depending on the product being printed, however we prefer all artwork to be supplied at least 300dpi at full scale. Please supply files in CMYK colour. Below are some file formats we can work with followed by some we are unable to work with.


Workable formats:

EPS: Encapsulated Postscript file

AI: Adobe Illustrator file format

PDF: Portable Document File


Unusable formats:

TIF: Tagged Image File

JPEG: Joint Photographic Experts Group

BMP: Bitmap

GIF: Graphics Interchange Format


Some of these files aren’t editable and some the resolution is often too low to print successfully. Supplying artwork in these formats may incur artwork recreation charges to convert these files to a printable file format. These files are mainly used on websites.  Web based artwork is too low in resolution to use successfully. Word Documents are also not suitable.

If you’re having trouble getting the right format for your artwork we are here to help. Talk to a member of our artwork team or send the best quality logo you have and see what we can do. At SitemaxWe make it easy.